What shipping methods do you offer and what is the estimated delivery date?
We offer three shipping methods.
Standard Shipping (Airmail):We offer a complimentary tracking number for orders over $20.If your order is less than $20,you need to pay an extra fee to get a tracking number.
Priority Shipping with Tracking Number:This shipping method utilizes a special postal route to deliver packages directly to the United States and the United Kingdom. This service is faster than airmail and costs less than express shipping.
Express Shipping with Tracking Number:According to your shipping address,our system will automatically
select the lowest-priced express shipping method (e.g. EMS, DHL, etc.).
Considering the complicated international shipping procedures, the following estimated delivery time table
below is provided for reference only and will not necessarily apply to every shipment.
|Shipping from Chinese Warehouse|
|Airmail and register airmail||Area||time|
|United States,Canada||10-20 business days|
|Australia,New Zealand,Singapore||14-28 business days|
|United Kingdom, France, Spain, Germany, Netherlands, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||14-28 business days|
|Brazil||15-35 business days|
|Russia||15-35 business days|
|Other countries||14-28 business days|
|Priority Direct Mail||Austria, Belgium,Denmark,Finland,France,Germany,Greece,Italy,Netherland,Portugal,Spain,Sweden||7-10 business days|
|United States||6-9 business days|
|United Kingdom||5-10 business days|
|EMS||10-15 business days to worldwide|
|Expedited Shipping||5-8 business days to worldwide|
How are taxes and customs duties handled?
Why isn’t the tracking information for my order available online?
For registered airmail, the tracking information takes 5-7 working days from the time of shipment to update
online. Please try to track your order after 7 business days to get your package status.
For express shipping, the tracking information is available 1-3 working days after the package has shipped out.
Where can I track my order？
You can track most registered airmail orders by using these websites:
Express shipping tracking website: